Doddle Electric Pvt. Ltd., a private limited company having its CIN Number [Your CIN Number, if applicable] and incorporated under the Companies Act, 2013 (hereinafter referred to as “Company”), respects your privacy and is committed to ensuring compliance with the applicable data privacy laws of India.

This Privacy Policy answers the following key questions:

• What data is collected from users when they visit our website?
• How do we collect data from users?
• What security measures are in place to protect user data?

We strongly urge all users of our website and services, and those who interact with us via email or other electronic communications, to carefully read this Privacy Policy. In case of any updates or modifications, we will notify users as per the provisions of this policy.

Definitions

The terms used in this Privacy Policy shall have the meanings assigned to them under the applicable laws of India. Below are key definitions:

• Act: Refers to the Information Technology Act, 2000, and its amendments.
• Data: Refers to any information or representation of knowledge stored, processed, or used electronically.
• Device: Includes any computer, mobile, or other technology used to access our website.
• Grievance Officer: An individual designated to address user concerns as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• Personal Identifiable Information (PII): Data that can be used to identify a user, such as name, address, contact details, etc.
• Sensitive Personal Data or Information (SPDI): Includes sensitive information such as passwords, financial information, or other personal details as defined under applicable rules.

Data Collected and Purpose

We collect and process data for the following purposes:

1. User Identification: To provide seamless services and maximize user experience.
2. Order Management: To handle orders, deliver products, and process payments.
3. Notifications: To keep users updated on changes, promotions, and service enhancements.
4. Security Enhancements: To ensure secure transactions and protect user data.
5. Statistics: To maintain records, analyze user trends, and improve website functionality.

Any changes in the purpose of data collection will be communicated to users.

Third-Party Use

We use third-party services to improve the website experience, including:

• Cookies: Small text files for enhancing personalization. Users can manage cookie preferences.
• Web Beacons: Transparent graphics for monitoring user behavior.
• Google Analytics: To analyze data and improve website performance.
• Third-Party Advertisers: Advertisements hosted by external parties are accessed at the user’s discretion.

User Rights

Users have the following rights concerning their data:

1. Access: Request access to their stored data.
2. Cookies: Refuse non-essential cookies during website use.
3. Erasure: Request deletion of personal data by contacting the Grievance Officer.
4. Grievance: Raise concerns about data use and privacy issues.

Data Security

We implement hardware, software, and technical measures to secure your data, in compliance with ISO/IEC 27001 standards. While we strive to safeguard your information, no method of transmission or storage is entirely secure.

Grievance Officer

In case of complaints, queries, or issues, users may contact our Grievance Officer:

• Email: info@doddle.in
• Phone: +91 9987115536